Terms & Conditions

ESTIMATED SHIPPING TIMES

The Netherlands: 2 - 5 business days  --> FREE SHIPPING!

Europe: 5 - 7 business days  (Shipping costs 10 euro's)

I'll do my best to meet these shipping estimates, but cannot guarantee them. 

If you do not receive your order, because of a mistake by the post office, please contact me. Together we will look for a suitable solution.

CHANGE AND RETURN

All products are packed with extra care so that they are received in good condition. The Treasure box items are all handmade unique and very delicate. Please this this in mind while opening the post package and the treasure box itself.

If an order reaches you in good condition but you still aren’t satisfied, it unfortunately isn’t possible to return or change your order.

Never accept packages that have been clearly damaged because of transportation. Should the article be damaged, please inform us by email immediately.

WARRANTY

We show the articles on this website as real as possible. For this purpose we also provide descriptions including sizes. However, colours and images can be different on screens and pictures, and you should take into account that there might be small differences in the colours of the depicted articles.

RIGHTS

All rights of the products and illustrations bought via the webshop will remain the property of Studio Dieneke Schuffelers. Usage, reproduction, or altering of artwork is not permitted without permission. Each piece of artwork is an intellectual property and is protected by the copyright law.

CUSTOM and PERSONALISED ORDERS? 
Please contact me for special request.